This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments.

Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

The following are the Admission requirements:

• Must be 18 years of age or older at the time of course commencement
• Some prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.
• Must have completed Australian Year 12 or equivalent level of schooling or a Certificate III or higher qualification with an Australian institution
• Must demonstrate English level of IELTS 6.0 overall with no band less than 5.5 or equivalent, such as:
  • IBT 60
  • PTE 50
  • CAE 169
  • OET C
  • Duolingo 95
  • General English Advanced*
  • MOI Certificate
  • Certificate III or higher qualification with an Australian institution.
• Must have the ability to undertake a work placement at a regulated care service.

*General English Upper Intermediate is generally considered to be between 5-5.5 IELTS.

This qualification enables the student to seek employment in the following job roles:

• Community Program Coordinator
• Residential Care Worker
• Support Worker (Community Services)
• Care supervisor
• Accommodation Support Worker
• Personal care worker
• Personal care giver
• Assistant Hostel Supervisor
• Personal care assistant
• Residential care officer
• Day Activity Worker
• Care Team Leader