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Study Level Cert II
Course Code BSB20120
Study Method Class
Assessment Assignments
Start Date October 2025, November 2025, December 2025, January 2026, February 2026, April 2026, May 2026
Entry Requirement Grade 10
Duration 52 weeks
Price $4575
Discount 10%
Discounted Price $4117.5
About the Course
An introduction to business and the workplace with a focus on practical skills you can use right away. Learn to perform a range of mainly routine tasks in an office environment under direct supervision.
Entry Requirements
The following are the Admission requirements:
- Must be 18 years of age or older at the time of course commencement
- Some prospective students may be asked to undertake an LLN assessment or enrolment interview prior to acceptance.
- Must have completed Australian Year 12 or equivalent level of schooling or a Certificate IV or higher qualification with an Australian institution
- Must demonstrate English level of IELTS 6.0 overall with no band less than 5.5 or equivalent, such as:
- IBT 60
- PTE 50
- CAE 169
- OET C
- Duolingo 95
- General English Advanced*
- MOI Certificate
- Certificate III or higher qualification with an Australian institution.
*General English Upper Intermediate is generally considered to be between 5-5.5 IELTS.
Career Opportunities
After successfully achieving the BSB20120 Certificate II in Workplace Skills qualification, you will be able to progress to BSB30120 Certificate III in Business or other similar or suitable qualifications.
Prospective Career Outcomes:
Administration Assistant
Clerical Worker
Data Entry Operator
Information and Customer Service Desk Clerk
Office Junior
Receptionist
Course Units
Code | Course Unit | Description | Type |
---|---|---|---|
BSBCMM211 | Apply communication skills | Core | |
BSBOPS201 | Work effectively in business environments | Core | |
BSBPEF202 | Plan and apply time management | Core | |
BSBSUS211 | Participate in sustainable work practices | Core | |
BSBWHS211 | Contribute to the health and safety of self and others | Core | |
BSBPEF201 | Support personal wellbeing in the workplace | Elective | |
BSBOPS203 | Deliver a service to customers | Elective | |
BSBSTR301 | Contribute to continuous improvement | Elective | |
BSBOPS202 | Engage with customers | Elective | |
BSBTEC201 | Use business software applications | Elective |